2024 SPRING Tuber Shipping and Refund policy
Welcome to Lykestead Farms tuber sale !
We grow dahlia with utmost passion. The tubers are sold as a single tuber with a visible eye and guaranteed true to its variety. All of the dahlias listed here for sale has been grown right here in our farm in PA. We do not sell tuber as clumps unless its a small clump that we grew from cuttings.
Tubers will be shipped in the order they are received. We will ship tubers in mid March and April depending on where you live. If you prefer earlier shipping you can send us an email we can try to accommodate your requests. Please note we try our best to insulate and send the package but if the package is frozen in transit we will not be responsible.
COMBINE ORDERS
We will combine your orders during shipping time and refund any excess shipping back provided shipping address and name is same for all the orders.
LOCAL PICK UP
We do offer local pick ups. Please choose local pick up during check out . If you opted for shipping we will be shipping your package Unfortunately we cannot change this. There is ONE local pickup date at the farm end of April .Date will be announced before the sale. We are a small farm and April is a busy month for us so we kindly ask that you pickup during this date and time. There are no exceptions for this policy.
SHIPPING
We ship our tubers within the contiguous US via USPS Priority Mail . The tubers are packed with vermiculite and labeled in a bag.
1-5 tubers shipping is $12
6-20 tuber shipping is $17
above 20 tubers shipping is $22
Please note Lykestead Farms will not responsible for lost , stolen or damaged shipment due to shipping carrier. If you have any issues with shipment please track the shipment and contact carrier . We are very small operation and most of the varieties we have very limited supply.
GUARANTEE
We guarantee our tuber is true to variety. Dahlias do vary in color due to environmental factors and may appear different from photos on our site. We have added pictures to show different color variations throughout the growing seasons. Please contact us lykestead@gmail.com by September 1 of the year of purchase with photos of the plant and flower should you believe you have received a mislabel. We will refund your tuber cost.
REFUNDS
Our dahlia tubers are packed with care to ensure customer satisfaction and most importantly, to ensure your tubers grow successfully. Please open the package as soon as you receive it and inspect the tubers .If there are any issues with your tubers after they arrive, we ask that you to notify us within 48 hours please send us photos and clear video of the damaged tubers. We will happily refund any non-viable tubers that did not make the journey safely. Please note replacement is always not an option as we grow very small quantities. Our tubers are non-refundable 48 hours after you receive them in the mail.
We aren’t responsible for shipping costs but are able to reimburse the cost of the tuber(s) purchased if there is damage upon arrival.
Please keep tubers stored in vermiculite and store in a dry cool place (a garage or basement is perfect) until you are ready to plant. We aim to send the tubers to arrive at the optimal/safe time to plant outside.
Please wait to plant until the ground is 60. In Pennsylvania, our zone is 6b/7a and we wait until early/mid-May to plant. We are not responsible for poor or wet growing conditions or rodent damage that may cause tuber rot and destruction after planting.
CANCELLATIONS / SUBSTITUTION
Cancellations are not allowed . We strive to fulfil your orders as best as we can. But sometimes there could be storage loss or things that is not in our control which is part of farming. Please know we will refund if any of tubers dint qualify to ship.
We do not offer substitutions in case of storage loss. If something unexpected happens, we will refund you the price of the tuber(s).
SANITATION PROCESS
At Lykestead Farms we follow strict sanitation protocol and follow our state's guidelines for shipping tubers across all states. We use 10% bleach solution and dawn dish soap to sanitize our tools between plants and while dividing the tubers. We also strictly cull any plants that show signs of virus or gall in our fields. Any new tubers brought into our farm are grown separately either in grow bags or in quarantine area. With that being said according to ADS almost 85% of the dahlias have virus. We strive our best to keep our plants healthy. We will not be refunding if the tubers show signs of virus.
TRACKING YOUR ORDER
You will receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.
TERMS & CONDITIONS
By purchasing from our farm you agree to following terms & conditions